Peace basket

Shopping With Us

Gift Vouchers

Make the gift of giving easy & fun with La Galeria Elefante gift vouchers. They are presented in a beautiful La Galeria Elefante card and sent by first class post. Choose from 20€, 50€ and 100€ denominations. Our vouchers can be used in store or online and are valid for 1 year from the date of purchase. If you’d like to add a personal message to your gift voucher, please email us at lagaleriaelefante@gmail.com

Gift Box Service

To make your gift even more special, we can send it tissue wrapped in one of our premium La Galeria Elefante gift boxes. We can then deliver it straight to their door with a personalised message from you or send it to you to give to them in person. Just tick the gift box option during checkout. Our gift box service is 5€ per item. Some gifts may need more than one box. Of course, some items are too big or bulky to be gift boxed. Please email us at lagaleriaelefante@gmail.com if you would like us to offer an alternative wrapping service for larger items.

Sizing and colours

Sizes are provided only as a guide on the site.  We do not accept responsibility for any sizes or measurements being inaccurate. Our products are artisan, made around the world and sourced from different places over time and in most cases made individually by hand. Please expect differences from one product to another in sizes and colours. Sizes, colours and measurements are provided only as a general guide.

Delivery and returns

Where we send

We send all over the world and our clever calculator in the on-line shop will work out the prices for you. If it can’t work it out, don’t worry, it will say so and we will get in touch with you the old fashioned way. We may pop by or more likely send you an email to sort out the details. Wherever you are, we can send you what you like from our beautiful ranges.

How long it takes

We say to estimate around 7 – 14 days for things to arrive but hey – you never know with the post these days. What we do know is that we will loving package up your items within 24 hours of receiving your order and send it to you directly from our beautiful Island. It shouldn’t take too long.

Cost of shipping

The cost of shipping depends on where you are and how heavy the items are that you have ordered. The shipping price will be given to you at check out. If it’s a few items in your order and we can’t calculate it immediately on-line, we’ll send you an email directly with the postal charges once we see your order and you can decide if you’d like to go ahead. Simple. We like life this way.
For those of you on the island, we are happy to arrange personal delivery for free. If it is for larger items and transport is required, please contact us for a quote at lagaleriaelefante@gmail.com. Overseas personal delivery costs will vary from country to country but for anything up to 4kg, prices are as follows:

Balearic Islands – FREE
Spain & Canary Islands – 10€
UK & rest of Europe – 15€
Rest of world – 20€

Returns

We accept items for return in case of faulty goods as long as they are returned within 14 days of receipt and are sent back with receipt paperwork.  Faulty does not include fabric or colour variations or dimension differences.

If you wish to return any goods, please get in touch with us by email explaining the problem and we will respond to all enquiries within 3 working days.